Articles posted by Lauren Smith

Santander’s website and app were the most frequently down of any major UK bank in 2021, often […]

Nationwide Building Society has paid £60 in compensation to around 20,000 customers affected b […]

One of the UK’s largest motorbike insurers will cancel all 105,000 remaining policies after fa […]

Despite a worsening epidemic of cyber fraud, some banks are still neglecting their digital defences, […]

45% of motorists admit to coasting in neutral, although it doesn’t save petrol and can reduce […]

Sainsbury's Bank has apologised after some credit card customers were wrongly charged £12 late […]

Under rules in force since 1 January, home and car insurers can no longer quote renewing customers m […]

Santander UK is scrambling to recover the £130 million it mistakenly deposited in 75,000 perso […]

Customers of the UK’s largest building society once again faced delays sending and receiving m […]

Vulnerable customers are at risk of being abandoned as the UK’s network of bank branches contr […]