29 May 2020 Banks Have Paid £47m in Overdraft Refunds Since Regulator Action Banks have issued customers with refunds and compensation totalling £47 million for failing to […] By Lauren Smith Read More
22 May 2020 Older People Still Wary of Online Banking People over 55 are using digital services more than ever before during lockdown, but many are still […] By Lauren Smith Read More
19 May 2020 Average Rates on Short-Term Savings Accounts Fall Below 1% Savers locking away money for a year now receive less than 1% interest on their deposits on average, […] By Lauren Smith Read More
13 May 2020 Calls for Refunds for Packaged Bank Account Fees During Coronavirus Crisis Banks should refund fees for packaged bank accounts if customers can’t use their perks during the co […] By Lauren Smith Read More
08 May 2020 Virgin Money Suspends Thousands of Credit Cards Without Warning Virgin Money suspended the credit cards of 32,000 customers without warning this week, a move which […] By Lauren Smith Read More
07 May 2020 Santander to Slash Rates on Its 123 Accounts for the Second Time This Year Interest on Santander’s once market-leading 123 current account will fall again this year, to just 0 […] By Lauren Smith Read More
01 May 2020 Banks Not Doing Enough to Protect Fraud Victims Banks could do more to protect and compensate victims of fraud, particularly their most vulnerable c […] By Lauren Smith Read More
28 April 2020 Millions Downloading Banking Apps for the First Time During Lockdown Social distancing measures have prompted millions to download their bank’s app for the first time. B […] By Lauren Smith Read More
21 April 2020 Metro Bank to Refund 130,000 Customers for Overdraft Charges Metro Bank will return £11.4 million in overdraft charges to current account customers after it fail […] By Lauren Smith Read More
16 April 2020 Banks to Make £600 Million in Extra Interest from Coronavirus Mortgage Holidays Homeowners will face higher bills for interest on their mortgages if they take advantage of coronavi […] By Lauren Smith Read More