29 June 2022 Scams and Customer Service Issues Drove Complaints to the Financial Ombudsman Last Year During the 2021-22 financial year, The Financial Ombudsman Service (FOS) received 9,370 complaints f […] By Lauren Smith Read More
24 February 2022 Packaged Bank Accounts Among the Most Complained About Financial Products, Ombudsman Reveals Premium bank accounts, offering insurance cover and other perks, attract some of the highest numbers […] By Lauren Smith Read More
01 June 2021 Complaints About Financial Products Rose Sharply Last Year The number of complaints filed with the Financial Ombudsman Service (FOS) spiked over the last 12 mo […] By Lauren Smith Read More
28 August 2020 Travel Insurance Most Common Source of Coronavirus Complaints Consumers have lodged 3,500 complaints related to coronavirus with the Financial Ombudsman Service ( […] By Lauren Smith Read More
13 February 2020 Ombudsman Received Flurry of PPI Complaints After August Deadline The PPI scandal rolls on, as consumers unhappy with their lenders’ handling of complaints filed tens […] By Lauren Smith Read More
28 January 2020 Guarantor Loan Provider Amigo Puts Itself Up for Sale Subprime lender Amigo has put out the ‘for sale’ sign as customer complaints have soared, despite th […] By Lauren Smith Read More