General Consumer News News

Virgin Media and EE have been fined a total of £13.3m between them by regulator Ofcom. This comes after an investigation found the companies were overcharging customers who wanted to leave their...

British telecoms regulator Ofcom will impose a price cap on calls made to 070 to clamp down on fraud and spare customers shock phone bills. Premium 070 numbers are designed to be a ‘follow me’...

A <new report from Citizens Advice has shown that many mobile phone customers are being overcharged by as much as £38 a month. When buying a mobile phone, customers usually sign a contract with a...

Despite several warnings and threat of court action, ticket resellers Viagogo  failed to make the requested changes to stay within the lines of the law. Despite warnings of court action, Viagogo did...

The government has announced new rules regulating the playing of Fixed Odds Betting Terminals (FOBTs).  Currently, a player can bet up to £100 every 20 seconds using the terminals, but this will now...

As all people with eyes and ears know, the bells are ringing for another royal wedding. With a more or less complete meltdown of the entire country imminent it can be difficult to know exactly how to...

Recent research by Global Wireless Solutions (GWS) shown which UK cities rank best and worst for mobile phone signal coverage. According to the study O2 had the most reliable networks with Vodafone...

People caught littering can expect an increased fine of up to £150, which is almost double the previous limit of £80, as cash-strapped councils bring in harsher penalties. The new scheme is similar to...

The Gambling Commission has issued a penalty to the Sky Bet after it was found they had allowed players who had excluded themselves to continue betting. After an investigation by the industry watchdog...

If the move goes ahead, people in England will pay a small deposit when they purchase bottles or cans and will get their money back when they return the container. The aim of the new plan is to...