General Consumer News News

Remaining miscellaneous consumer/lifestyle/regulatory stories that don’t cluster into any category above (wills, telecoms regulation, gambling rules, one-off PR stories, etc.).

Young People Warned Over Instagram Hashtags That Could Lead to Jail

By Fergus Cole | Published: 05.09.2019

Criminals are targeting young people via social media to be ‘money mules’, according to Santander. Santander has teamed up with a former fraudster, Tony Sales, to warn young people about the ways...

Over Half of UK Shopping to be Online in 10 Years

By Fergus Cole | Published: 09.07.2019

More than half of all retail sales in the UK are expected to be made on online by 2028, according to Retail Economics. The Digital Tipping Point report, made for law firm Womble Bond Dickinson, showed...

Three’s 5G Network to Launch in August

By Fergus Cole | Published: 10.06.2019

Mobile provider Three UK has announced it will launch its own 5G network in August this year. Three UK has said it will begin its 5G rollout with a home broadband service in London but will offer both...

Telecoms Providers Sign Up to New Ofcom Commitments

By Fergus Cole | Published: 03.06.2019

The UK’s biggest broadband, mobile, TV and landline providers have signed up to six new commitments promising fairer treatment to their customers. Ofcom’s new ‘Fairness for Customers’ commitments...

First 5G Network Launched in the UK

By Fergus Cole | Published: 30.05.2019

Mobile and broadband provider EE has today launched the UK’s first 5G network in six cities across the country. London, Birmingham, Manchester, Edinburgh, Cardiff and Belfast are the six urban areas...

FCA Study Probes Generational Inequality

By Lauren Smith | Published: 08.05.2019

The Financial Conduct Authority (FCA) has published new research that reveals the depths of intergenerational financial inequality in Britain.The discussion paper, released last Thursday, maps certain...

Ofcom: Millions of Brits Could Get Faster and Cheaper Internet

By Lauren Smith | Published: 16.12.2018

Half of British households could upgrade to faster broadband, even saving money in the process, according to a new report from Ofcom.94% of UK households can now access superfast broadband connections...

Over 450,000 Buyers Have Used Help to Buy

By Anna Thomas | Published: 05.12.2018

Between April and June this year, the government’s Help to Buy scheme recorded its busiest quarter since its launch five years ago. Newly released data has shown that 14,867 Help to Buy loan...

New Regulations Introduced to Crack Down on Viagogo Ticket Touts

By Fergus Cole | Published: 30.11.2018

Ticket resale website Viagogo has been ordered to change the way it does business in a recent court ruling. After concerns were raised that Viagogo had been breaking consumer protection laws, the...

Ofcom Cracks Down on Rip-Off 118 Charges

By Fiona Dattan | Published: 30.11.2018

In April 2019 Ofcom will introduce a new price cap of £3.65 for 118 directory enquiry calls. Contacting a 118 number can currently cost the caller up to £20 for a 90-second phone call. Ofcom has been...