Show More

Ask an Expert

How long do car insurance claims take to settle?

If you’ve been in an accident that’s done damage to your vehicle, you might decide to put in a claim. But, how long exactly will it take before you’ll receive any payout?

As always, the answer depends on several different factors, with the time period ranging from a few days to several months.

Once you have submitted a claim to your car insurance provider, they need to establish a few things. The first of these is who is at fault. This will determine whether they or the third party’s insurer needs to cough up. How long this will take depends on the payout amount and circumstances. 

A cut and dry case where the only damage is cosmetic is likely to be solved within a week or so. However, if it is particularly complicated, with multiple considerations and two written-off cars, it could easily go on longer than that.

In some instances, it can go to court. If personal injury claims are involved then it’s also likely that the proceedings could go on for even longer. This is because medical assessments will need to be carried out and as the amount of money involved is more, insurers will be less willing to give in.

Naturally, any additional delay to your payout is going to be a huge inconvenience. If your car is damaged, then every week you wait is a week where you don’t have access to your vehicle.

In order to try and make the claim go as quickly as possible, you will want to:

  • Get in touch with your insurer immediately after the accident

  • Gather any relevant evidence, including details of eyewitnesses, pictures, the other party's insurance details, and your own account of what happened

*51% of consumers could save £535.17 on their Car Insurance. The saving was calculated by comparing the cheapest price found with the average of the next four cheapest prices quoted by insurance providers on Seopa Ltd’s insurance comparison website. This is based on representative cost savings from May 2026 data. The savings you could achieve are dependent on your individual circumstances and how you selected your current insurance supplier.

Related guides

What to Do If Your Car Is Written-Off

If you're involved in a car accident, the logical next step is to make a claim with your car insurance provider. After this, they will either tell you how much they will pay you for the repairs, or they will tell you that your car is a write-off. But what does a write-off mean? And does this mean the end of your car? Read on to find out more. 

Can You Park on a Dropped Kerb?

After a long day’s work, all you want to do is find a convenient parking space — and that free dropped kerb in front of your neighbour's driveway looks very tempting. But can you park on a dropped kerb, or will it result in a fine? And, what should you do if someone parks on the dropped kerb outside your house? In this article, we’ll answer all of these questions and more.

Does Car Insurance Cover Repairs?

In short, yes — but it’s not quite as simple as that.Whether or not your insurer will cover the cost of your car repair depends on a few factors, such as the type of car insurance policy you have and your policy’s specific coverage. The decision is also influenced by what needs repairing and the circumstances of how and why the car came to be damaged. Let’s explore all of these factors in this article.