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A complete archive of all our Utilities news and articles

Big Energy Companies See Rise In Complaints

New information released by Citizens Advice has revealed that more than half of the Big Six energy providers have seen a rise the amount of complaints that they received at the beginning of 2015.

29 Jul 15 Read More

npower to supply free energy due to delays

npower have been forced to supply energy to around 1,000 customers free of charge. This comes about as a result of their failure to deal with the complaints of these account holders within 28 days.

23 Jul 15 Read More

British Gas to cut gas prices by 5%

British Gas is to reduce household gas prices by 5%, cutting annual energy bills on average by £35.

15 Jul 15 Read More

Prepayment Meters Costs £226 More Per Year

Citizens Advice have stated that energy customers who purchase their power supply through prepayment meters are paying around £226 more every year than they would on other tariffs.

6 Jul 15 Read More

Ofgem Call for Cuts to Costs of Prepayment Meters

The regulator for the gas and electricity markets in the UK, Ofgem, has recently carried out some research into the number of energy companies that charge for the installation of prepayment meters. The findings of this research revealed that 40% of providers charged for this service and another 5% charged for the removal of the meters.

30 Jun 15 Read More

Energy Companies Must Be More Open About Tariffs

Many energy companies sell their power with various different names through satellite companies. These companies often offer a variety of different tariffs at a range of different prices.

9 Jun 15 Read More

Energy Secretary Tells "Big Six" That They Have To Pass On 20% Cuts In Gas and Electricity

The Energy Secretary has fired a warning at the bosses of the Big Six energy suppliers telling them that they must make sure that they pass on a fall in energy prices to their customers.

3 Jun 15 Read More

Millions Saved in One Month as Switching Energy Supplier Rockets

More than £38 million was saved by 130,000 households switching energy supplier - in just one month of the ‘Power to Switch’ campaign

2 Jun 15 Read More

E.ON to cut prepayment costs by offering smart meters

E.ON look set to break new ground by bringing down the costs of prepayment meters to match those of standard energy tariffs as part of a new pilot scheme aimed at equalising the energy market.

27 May 15 Read More

Ofgem investigating rise in forced pre-pay meter installation

Following a freedom of information request from BBC Radio 5 Live, Ofgem have released figures showing that the number of forcibly installed pre-payment energy meters has gone up by around 50% since 2009, the year when these figures first became available.

26 May 15 Read More

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