Pet Insurance FAQs
Healthy Pets are pet insurance experts and offer guidance and advice to perspective pet
owners looking to insure their pets.
On this page we provide a list of answers to the common pet insurance plan questions.
What is the maximum Veterinary payout per year?
Healthy Pets will pay up to the policy limit (£1000, £4000, or £7500) for each condition. There
is no limit on the number of conditions in a year.
Am I covered for ongoing conditions?
YES - Healthy Pets will cover you for ongoing conditions that start after the
inception of your policy, up to the maximum benefit of your policy (£1000, £4000 or
£7500) subject to you renewing your policy with us and premiums being paid up to date.
Do you cover pets for their lifetime?
Healthy Pets will cover your pet for its lifetime up to the maximum amount of benefit
for each separate condition. (£1000, £4000 or £7500) subject to you renewing your policy
with them and premiums being paid up to date.
How much cover do I really need?
Some companies will offer cheap premiums in exchange for low levels of cover or high
excesses. Healthy Pets offers a range of cover and premiums with a standard excess
of £75 for each condition.
Explain exclusions to me.
Healthy Pets cannot cover any conditions which your pet has had symptoms of or
received treatment, medication or advice for at any time prior to the policy coming
into force or twelve months prior to inception of your insurance and will exclude
them at the start of the policy. This will not affect your premium and there is no
small print catch with Healthy Pets.
What happens in old age?
Healthy Pets plan for the future. They will cover your pet for veterinary fees
for its lifetime providing you renew your policy each year!
Is alternative medicine covered?
There are times when alternative remedies may be viable options. Healthy Pets
cover this within their veterinary treatment benefit.
How approachable is Healthy Pets?
A company who make communication simple is likely to make claiming easy too. Healthy
Pets is run by animal lovers. You can telephone, e-mail or even request a claim
form via their web site.
Can you pay my vet direct?
Healthy Pets can either pay the policyholder or your vet direct, providing your vet
is agreeable to this. Claims are usually assessed within ten days of receipt of a
completed claim form.